Ecommerce Consulting

Our ecommerce consulting services are based on our deep commerce expertise and knowledge gathered through years of experience with a variety of platforms and industries, B2B and B2C. We create the solutions, strategies, road maps, organizational models, and essential frameworks necessary to meet specific short-term and long-term ecommerce goals, guiding clients through the execution of these plans.

Development and Execution

We are good with both custom development and working on CMS projects like Magento 2, Prestashop, Spree etc. Our engineers and consultants can advice regarding the best technical solution for both short-term and long-term operation and execute development plan. iKantam is full-stack development agency, we deliver back end, UI/UX, front end and also do deployment and 3rd party services integration.

Integration

Most of ecommerce solutions are interconnected with 3rd party platforms to manage customers, inventory, shipping, emails, referrals and more. Our team has deep expertise with most of CRM, ERP, Email/SMS marketing, Referral, Shipping and Payment providers, we can help you figure out which tools are really needed, select proper platforms to use and perform integration.

TECHNOLOGIES AND PLATFORMS

Ecommerce platforms

Our agency works with all most popular e-commerce platforms and can deliver custom look, functionality, plugins and extensions. List of platforms we deal with:

  • Magento 1 and 2
  • Prestashop
  • Spree Commerce
  • Salesforce Commerce Cloud (formerly Demandware)
  • SAP Hybris Commerce
  • IBM Digital Commerce
  • Oracle Commerce Platform (formerly ATG Commerce)
Payment platforms

Online payments is the core part of any e-commerce project and our team can help you to handle this. We can advice regarding the best payment gateway and set up online payments, subscriptions, recurring payments, payouts and split payments for your project. Providers we are closely familiar with:

  • Stripe
  • Paypal
  • Authorize.net
  • Amazon Payments
  • Google Checkout
  • Braintree
  • Bitcoin payments
ERP/CRM Software

These systems are often used to manage master data or other information about customers, fulfillment, licensing, inventory etc. We work with the following platforms:

  • SAP
  • Salesforce
  • Microsoft Dynamics
  • Hubspot
  • Tecsys
Email/SMS Marketing

Marketing and transnational emails are “must-have” for any modern e-commerce website as this is one of the most effective tools to improve conversion and manage customers’ UX. We mainly work with the following providers:

  • Mailchimp
  • Twilio
  • Amazon SES
  • ExactTraget
  • Sendinblue
Conversion optimization

Implementation of A/B conversion tests, heat maps and other users behavior analysis tools can improve site sales greatly. This is the first step we suggest to take after launch and our company works with the following tools:

  • Google Analytics
  • Tealeaf
  • Webtrends
  • Optimizely
  • Kissmetricks
Delivery providers

Selling physical products is impossible without a delivery provider integrated into website, we can assist with shipping & returns automation, real-time shipping quotes and address validation by integrating one of the following provides:

  • UPS
  • USPS
  • FedEx
  • CyberSource
  • MelissaData

PROJECT EXECUTION FLOW

  • Great Idea

    Everything starts with business idea and the next step to success is to find mentors and partners who will help you to finalize and implement it. This is where our agency comes into play to be with you from “start to stars”.

  • Research & Planning

    This is where you choose between right or wrong path, success or fail. Here is where our team will help you to make a right decision regarding the overall business approach, technologies, platforms, target audience and execution.

  • Prototyping

    This stage allows to finalize all project requirement, design application or website structure and UX, build layout of all pages. It is also possible to get feedback from target audience to confirm design approach and find possible weaknesses.

  • UI/UX Design

    This stage involves building UI and UX by defining all possible use cases and interactions between system and user.

  • Development

    Development starts with building a project backlog with estimation and schedule of releases. Agile/SCRUM iterative development approach is usually used by our team to ensure that business goals are the main priority, client is charged only for work that was delivered and approved, continuous feedbck is received by us in order to be as efficiend as possible.

  • Marketing and Conversion

    We provide online marketing, SEO and conversion optimization support to all of our customers and optimize website in order to get 100% performance and increase sales.

  • Technical support

    All our clients are eligible for fast and reliable technical support service. We have development offices across the globe in different timezones to provide you with real 24/7 customer service.

WHAT OUR CUSTOMERS SAY

Reham Fagiri

Etailerlab performed very well. Their team is very knowledgeable, especially in the e-commerce space. I was looking for a partner who could challenge my thinking and also bring ideas to the table, which is often hard to find in an outsourcing company. They do all of that, which is unique.

Reham FagiriFounder at AptDeco
Tyler McBeth

They took business deliverables and converted them in to technical requirements and implemented per our instructions. They took our vision and built a website that met our expectations.

Tyler McBethFounder at Vizibal
Kenton Phillips

Great to work with. Very professional and responsive. Excellent development progress. Very efficient, good looking end product. Thanks.

Kenton PhillipsFounder at Verlene’s
Aidan Holland

Our original choice to work with Ikantam was based on reviews from previous clients. I’m very happy to say that I too am in a position to give Ikantam a strong 5 star review. From their attention to detail right through to their skills in communication it is easy to see that this company is genuinely operating a structured and streamlined design process ideal for companies who wish to outsource high end web sites. I have been working with Ikantam for more than 6 months and have not yet had a single reason to complain about any of the work they have produced. Without any hesitation, I recommend this company for delivering professional websites. I’m looking forward to my next project with Ikantam. Thanks again Paul for all your efforts.

Aidan HollandCEO, H2OLabcheck